SPH_PDCHIS-AGENT_NAME table field - SAPphone: Call center user ID ▼
Description: SAPphone: Call center user ID Field Name: AGENT_NAME Data Element: SP_CCUSER Data Type: length (Dec): 0(0) Check table: Conversion Routine: Domain Name: MemoryID: AppClass: SHLP: SHLP Field: ConvExit:
SPH_PDCHIS-CALL_TMSP table field - UTC Time Stamp in Short Form (YYYYMMDDhhmmss) ▼
Description: UTC Time Stamp in Short Form (YYYYMMDDhhmmss) Field Name: CALL_TMSP Data Element: TIMESTAMP Data Type: length (Dec): 0(0) Check table: Conversion Routine: Domain Name: MemoryID: AppClass: SHLP: SHLP Field: ConvExit:
SPH_PDCHIS-FINISHED table field - SAPphone: Boolean field ('X' for on, ' ' for off) ▼
Description: SAPphone: Boolean field ('X' for on, ' ' for off) Field Name: FINISHED Data Element: SP_BOOLEAN Data Type: length (Dec): 0(0) Check table: Conversion Routine: Domain Name: MemoryID: AppClass: SHLP: SHLP Field: ConvExit: