SAP CRMT_IC_MDB_ITEM table - Table for Agent-Specific Interaction Center Information details in SAP

SAP CRMT_IC_MDB_ITEM table summary

Object Name: CRMT_IC_MDB_ITEM
Dictionary Type: Structure
Description: Table for Agent-Specific Interaction Center Information

Field list for CRMT_IC_MDB_ITEM table on an S/4 SAP system

Details

CRMT_IC_MDB_ITEM-ITEMID table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: ITEMID
Data Element: CRMT_IC_MDB_ITEMID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-ITEMRUNTIME table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: ITEMRUNTIME
Data Element: CRMT_IC_MDB_ITEMRUNTIME
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-QUEUEID table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: QUEUEID
Data Element: CRMT_IC_MDB_QUEUEID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-QUEUEDESCRIPTION table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: QUEUEDESCRIPTION
Data Element: CRMT_IC_MDB_QUEUEDESC
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-CHANNELID table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: CHANNELID
Data Element: CRMT_IC_MDB_CHANNELID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-CHANNELDESCRIPTION table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: CHANNELDESCRIPTION
Data Element: CRMT_IC_MDB_CHANNELDESC
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-PROCESSINGSTATUSID table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: PROCESSINGSTATUSID
Data Element: CRMT_IC_MDB_ITEMPSID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_IC_MDB_ITEM-PROCESSINGSTATUSDESCRIPTION table field - Agent-Specific Information Received from Interaction Center ▼

Description: Agent-Specific Information Received from Interaction Center
Field Name: PROCESSINGSTATUSDESCRIPTION
Data Element: CRMT_IC_MDB_ITEMPSDESC
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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