CRM_ICI_PRESENCE_QUEUE-PENDING table field - Number of pending interactions in group ▼
Description: Number of pending interactions in group Field Name: PENDING Data Element: Data Type: length (Dec): 0(0) Check table: Conversion Routine: Domain Name: MemoryID: AppClass: SHLP: SHLP Field: ConvExit:
CRM_ICI_PRESENCE_QUEUE-LOGGEDIN table field - Number of loggedIn agents in group ▼
Description: Number of loggedIn agents in group Field Name: LOGGEDIN Data Element: Data Type: length (Dec): 0(0) Check table: Conversion Routine: Domain Name: MemoryID: AppClass: SHLP: SHLP Field: ConvExit: