SAP CRM_IC_AGENT_DETAILS table - Agent dashboard detail information for agent details in SAP

SAP CRM_IC_AGENT_DETAILS table summary

Object Name: CRM_IC_AGENT_DETAILS
Dictionary Type: Structure
Description: Agent dashboard detail information for agent

Field list for CRM_IC_AGENT_DETAILS table on an S/4 SAP system

Details

CRM_IC_AGENT_DETAILS-AGENT table field - User Name ▼

Description: User Name
Field Name: AGENT
Data Element: SYUNAME
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-PROFILE table field - Business Role ▼

Description: Business Role
Field Name: PROFILE
Data Element: CRMT_UI_PROFILE
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-CMS_ID table field - Communication Management Software System ID ▼

Description: Communication Management Software System ID
Field Name: CMS_ID
Data Element: CRMD_BCB_CCID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-DOMAIN table field - Server domain ▼

Description: Server domain
Field Name: DOMAIN
Data Element: CRMT_IC_DOMAIN
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-SYSTEM table field - Name of SAP System ▼

Description: Name of SAP System
Field Name: SYSTEM
Data Element: SYSYSID
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-PROFILE_DESC table field - Description ▼

Description: Description
Field Name: PROFILE_DESC
Data Element: CRMT_UI_DESCRIPTION30
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-AGENT_NAME table field - Char 80 ▼

Description: Char 80
Field Name: AGENT_NAME
Data Element: CHAR80
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-CMS_DESC table field - Communication Management Software System Description ▼

Description: Communication Management Software System Description
Field Name: CMS_DESC
Data Element: CRMT_IC_MCM_CCSYS_DESC
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRM_IC_AGENT_DETAILS-WORKCENTER_ID table field - Workcenter ID ▼

Description: Workcenter ID
Field Name: WORKCENTER_ID
Data Element:
Data Type:
length (Dec): 0(0)
Check table:
Conversion Routine:
Domain Name:
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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